Towing for Parking Enforcement

Illegally parked vehicles can cause significant obstructions, safety hazards and inconvenience on both public and private property. ACT Towing provides authorised towing services in Canberra for vehicles parked illegally, operating strictly under the direction of relevant authorities or authorised property managers/owners.

Our role is to assist in enforcing parking regulations by safely and efficiently removing vehicles that are parked in violation of posted signs, clearway restrictions, or specific property rules, once official authorisation is received.

Important Note: We require official authorisation from ACT Government bodies (like Access Canberra), ACT Policing, or authorised representatives of private properties (e.g., body corporates, property managers with clear signage and authority) before removing any vehicle for illegal parking.

Situations Requiring Illegal Parking Towing

We assist authorities and authorised agents with towing in various situations:

  • Clearway Violations: Removing vehicles parked in designated clearways during restricted hours (authorised by authorities).
  • No Parking Zones: Towing from statutory no parking zones when directed by enforcement officers.
  • Private Property Enforcement: Removing unauthorised vehicles from private car parks, strata properties, or business premises *only* upon request from the authorised property owner or manager who has followed due process (e.g., appropriate signage, warnings if applicable).
  • Obstructing Access: Removing vehicles blocking driveways, fire hydrants, or emergency access points (usually requires authority direction).
  • Disabled Parking Violations: Towing vehicles improperly parked in designated disabled spots (authorised by authorities).

Compliant and Professional Removal

ACT Towing adheres to strict procedures:

  • Verification of Authority: We confirm the request comes from an authorised entity (police, council, authorised property manager).
  • Safe Loading: Using appropriate techniques (like tilt trays or wheel lifts) to remove the vehicle without damage.
  • Transport: Moving the vehicle to a designated impound yard or other specified location.
  • Documentation: Recording details of the tow for the requesting authority.

If Your Vehicle Was Towed for Illegal Parking

If your vehicle has been towed due to illegal parking:

  1. Identify the Authority: Determine if the tow was initiated by ACT Government/Police or a private property manager.
  2. Contact the Relevant Body: For public land tows, contact Access Canberra or ACT Policing. For private property tows, contact the building management or property owner if known, or check signage for towing operator details.
  3. Locate Your Vehicle: Find out which impound facility or holding yard your vehicle was taken to.
  4. Arrange Release: Understand the requirements for release, including proof of ownership/identity and payment of towing and storage fees.

Parking Enforcement Towing Enquiries

For authorities or authorised property managers requiring illegal parking towing services in Canberra, please contact ACT Towing to discuss your needs and procedures.

Call 02 6291 9090

Vehicle Towed?

Contact Access Canberra, ACT Policing, or the relevant property manager for retrieval information.

Access Canberra ACT Policing